These Website Terms of Use (these “Terms”) govern your access to and use of meteoriq.com and the other public webpages, content, features, and materials operated or made available by MeteorIQ Technologies LLC (“MeteorIQ,” “we,” “us,” or “our”) (collectively, the “Website”).

By accessing or using the Website, you agree to these Terms. If you use the Website on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and “you” includes that organization. If you do not agree to these Terms, do not use the Website.

1. Website Scope; Separate Customer Agreements

The Website provides general information about MeteorIQ and its products and services, permits visitors to contact us or request a demonstration, may make reports or other materials available for download, and provides a sign-in path to the separately licensed MeteorIQ Platform.

These Terms govern only the Website and do not govern subscriptions to, access to, or use of the MeteorIQ Platform or any related hosted services, application programming interfaces, file-transfer mechanisms, software, plug-ins, implementation services, support, service levels, customer data, or other services supplied under a cloud licensing agreement, order form, statement of work, or other written agreement with MeteorIQ (each, a “Customer Agreement”). A Customer Agreement governs the services within its scope. If these Terms conflict with a Customer Agreement, the Customer Agreement controls with respect to the products and services covered by that Customer Agreement. Nothing on the Website creates a license or other right to access or use the MeteorIQ Platform.

2. Eligibility and Business Use

The Website is intended primarily for business and professional users. You must be at least 18 years old and legally capable of entering into a binding agreement to use the Website. You may use the Website only in compliance with applicable law and these Terms.

3. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on the Website and update the Effective Date. Changes apply prospectively from the date posted unless a later date is stated. Where applicable law requires additional notice or consent, we will provide it. Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms.

4. Limited Permission to Use the Website

Subject to these Terms, MeteorIQ grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable permission to access and use the Website for lawful internal business purposes, including evaluating MeteorIQ’s products and services. You may download materials that we expressly make available for download and may reproduce and distribute them internally within your organization for evaluation or informational purposes, provided that you preserve all copyright, attribution, confidentiality, and other proprietary notices. Any other use requires our prior written permission.

5. Prohibited Conduct

You may not, directly or indirectly:

• use the Website in violation of any law, regulation, third-party right, or contractual obligation;
• copy, modify, translate, publish, distribute, sell, license, publicly display, or create derivative works from Website content except as expressly permitted by these Terms or by written permission from MeteorIQ;
• use automated means—including bots, crawlers, scrapers, or data-mining tools—to access, extract, index, monitor, or copy the Website or its content, except for ordinary indexing by public search engines in accordance with our technical instructions;
• reverse engineer, decompile, disassemble, probe, scan, or test the vulnerability of the Website or any related system, or attempt to bypass authentication, access controls, rate limits, or security measures;
• interfere with the operation, availability, integrity, or security of the Website, or introduce malware or other harmful code;
• access or attempt to access accounts, data, systems, or areas for which you are not authorized;
• impersonate another person or entity, misrepresent your affiliation, or submit false or misleading information;
• remove or alter proprietary notices; or
• use Website content or downloadable materials to develop or market a competing product or service, or to train or improve an artificial intelligence or machine-learning model, without our prior written permission.

6. Platform Sign-In and Credentials

The Website may include a sign-in page or link for authorized users of the MeteorIQ Platform. Eligibility to sign in and use the Platform is determined by the applicable Customer Agreement and account permissions. You are responsible for safeguarding your credentials and for activity conducted through your account to the extent provided in the applicable Customer Agreement. Notify MeteorIQ promptly at contact@meteoriq.com if you suspect unauthorized account access. The presence of a sign-in mechanism on the Website does not make the Platform subject to these Terms.

7. Contact, Demo Requests, and Feedback

If you submit a contact inquiry or demo request, you agree to provide information that is accurate and that you are authorized to provide. Do not submit customer data, trade secrets, regulated data, or other sensitive or confidential information through a general Website form unless MeteorIQ specifically requests it and provides an appropriate submission method.

If you voluntarily provide ideas, suggestions, or feedback about MeteorIQ or its products or services (“Feedback”), you grant MeteorIQ a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable right to use and incorporate the Feedback for any lawful purpose without restriction or compensation. This provision does not apply to customer data or other information governed by a Customer Agreement.

8. Website Content and Downloadable Materials

Website content and downloadable materials are provided for general informational and evaluation purposes. They may contain summaries, examples, illustrative outputs, assumptions, projections, or descriptions of features that are subject to change. They do not constitute a commitment to provide any feature, functionality, integration, result, or service level. Product commitments are made only in an applicable Customer Agreement.

You are responsible for independently evaluating information obtained from the Website before relying on it. Unless expressly stated in a written agreement, downloadable materials are not confidential and do not create a professional, fiduciary, advisory, or other special relationship between you and MeteorIQ.

9. Market Information; No Trading or Professional Advice

MeteorIQ operates in data management, enrichment, and analytics, including in the commodities and energy sectors. Website content, demonstrations, reports, examples, visualizations, model descriptions, and other materials may refer to market data, pricing information, analytics, historical results, or hypothetical scenarios.

SUCH MATERIALS ARE PROVIDED FOR INFORMATIONAL AND ILLUSTRATIVE PURPOSES ONLY. THEY DO NOT CONSTITUTE INVESTMENT, TRADING, FINANCIAL, LEGAL, TAX, ACCOUNTING, RISK-MANAGEMENT, OR OTHER PROFESSIONAL ADVICE; A RECOMMENDATION TO BUY, SELL, HOLD, OR HEDGE ANY COMMODITY, SECURITY, DERIVATIVE, OR OTHER INSTRUMENT; OR AN OFFER OR SOLICITATION TO ENTER INTO ANY TRANSACTION. MARKET INFORMATION MAY BE DELAYED, INCOMPLETE, INACCURATE, OR SUBJECT TO THIRD-PARTY RESTRICTIONS. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING INFORMATION, APPLYING YOUR OWN JUDGMENT, AND OBTAINING APPROPRIATE PROFESSIONAL ADVICE BEFORE MAKING BUSINESS, TRADING, OR INVESTMENT DECISIONS.

Past performance, historical relationships, simulated results, and illustrative outputs do not guarantee future results. MeteorIQ is not acting as a broker, dealer, commodity trading advisor, investment adviser, fiduciary, exchange, or execution venue through the Website.

10. Third-Party Data, Content, Services, and Links

The Website may identify, display, summarize, or link to data, content, products, services, or websites supplied by third parties. Third-party materials remain subject to the rights, licenses, disclaimers, and restrictions of their respective owners. References to third parties do not imply endorsement, sponsorship, affiliation, or a representation concerning their products or services. MeteorIQ does not control and is not responsible for third-party websites or services. Your use of them is governed by their terms and privacy practices.

11. Ownership and Intellectual Property

The Website and its content—including text, graphics, user interfaces, visualizations, designs, photographs, videos, software, code, documentation, reports, methodologies, trademarks, logos, product names, and the selection and arrangement of those materials—are owned by MeteorIQ or its licensors and are protected by intellectual-property and other laws. “MeteorIQ,” the MeteorIQ logo, “QueryBricks,” and associated names and marks are trademarks or service marks of MeteorIQ or its licensors. No license or right is granted by implication, estoppel, or otherwise except for the limited permission expressly stated in Section 4.

12. Privacy

Our collection and use of personal information through the Website are described in the MeteorIQ Privacy Policy posted on the Website. The Privacy Policy is incorporated into these Terms by reference. You are responsible for ensuring that any personal information you provide to us has been collected and disclosed lawfully.

13. Website Availability and Disclaimer of Warranties

We may modify, suspend, restrict, or discontinue any part of the Website at any time. We do not guarantee that the Website will be uninterrupted, secure, error-free, current, complete, or free of harmful components, or that defects will be corrected.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT AND MATERIALS AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. METEORIQ DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, AND RESULTS. NO INFORMATION OR ADVICE OBTAINED FROM METEORIQ OR THROUGH THE WEBSITE CREATES A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you. In that event, the exclusions apply to the greatest extent permitted by applicable law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, METEORIQ AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, SAVINGS, BUSINESS OPPORTUNITY, DATA, GOODWILL, OR REPUTATION; BUSINESS INTERRUPTION; TRADING OR INVESTMENT LOSSES; OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF METEORIQ AND THE OTHER PARTIES IDENTIFIED ABOVE FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

The limitations in this Section apply even if a remedy fails of its essential purpose, but do not limit liability that cannot lawfully be excluded or limited. Liability arising under a Customer Agreement is governed by that Customer Agreement, not this Section.

15. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless MeteorIQ and its members, managers, officers, employees, contractors, affiliates, licensors, and service providers from and against third-party claims, damages, judgments, losses, liabilities, costs, and reasonable attorneys’ fees arising from your unlawful use of the Website, your material violation of these Terms, or your infringement or misappropriation of another person’s rights. MeteorIQ may assume control of the defense of any matter subject to indemnification, in which case you will reasonably cooperate with us.

16. Suspension and Termination

We may suspend or terminate your access to the Website if we reasonably believe you have violated these Terms, created a security or legal risk, or misused the Website. Upon termination, the permission granted in Section 4 ends. Sections that by their nature should survive—including provisions concerning separate Customer Agreements, Feedback, intellectual property, disclaimers, limitations of liability, indemnification, governing law, and miscellaneous terms—will survive.

17. Governing Law and Venue

These Terms and any dispute arising out of or relating to the Website or these Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. You and MeteorIQ consent to the exclusive personal jurisdiction and venue of the state courts located in Harris County, Texas, and the United States District Court for the Southern District of Texas, Houston Division. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Miscellaneous

These Terms, together with the Privacy Policy and any additional terms expressly applicable to a Website feature or downloadable material, constitute the entire agreement between you and MeteorIQ concerning the Website. They do not replace or modify any Customer Agreement. If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; MeteorIQ may assign them in connection with a merger, reorganization, sale of assets, or by operation of law. Headings are for convenience only. The words “including” and “includes” mean “including without limitation.” Electronic communications and records satisfy any requirement that communications or records be in writing, to the extent permitted by applicable law.

19. Contact

Questions or legal notices concerning these Terms may be sent to:

MeteorIQ Technologies LLC
Email: contact@meteoriq.com
Website: https://meteoriq.com